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Companies using ServiceNow Incident Management by ServiceNow, Inc. in 2025

As of 2025, 223 verified companies use ServiceNow Incident Management – across industries, company sizes, and geographies. This is real, verified data. Whether you’re looking to analyze the market, build a target list, or get a sales edge – this is your starting point.

https://www.servicenow.com

What is ServiceNow Incident Management by ServiceNow, Inc.?

ServiceNow Incident Management by ServiceNow is a comprehensive solution designed for IT service management. It facilitates the efficient handling of service disruptions and the restoration of normal service operations. It is particularly useful for IT departments across various industries, enabling them to minimize downtime and maintain productivity.

Last updated date

August 17, 2025

Number of Companies using

223

The majority are based in the

United States

Most common industry?

Business Services

ServiceNow Incident Management’s sample user list in 2025

Company Name

Country

Industry

Employees

Revenue

Product

Walmart

United States flag
United States

Department Stores, Shopping Centers & Superstores

2098500

$681B

ServiceNow Incident Management

Apple

United States flag
United States

Computer Equipment & Peripherals

164000

$400.4B

ServiceNow Incident Management

CVS Health

United States flag
United States

Drug Stores & Pharmacies

219000

$379B

ServiceNow Incident Management

IBM

United States flag
United States

Custom Software & IT Services

270300

$62.8B

ServiceNow Incident Management

Marriott

United States flag
United States

Lodging & Resorts

418000

$25.4B

ServiceNow Incident Management

Wells Fargo

United States flag
United States

Banking

215332

$82.3B

ServiceNow Incident Management

Shell

United Kingdom flag
United Kingdom

Convenience Stores, Gas Stations & Liquor Stores

96000

$281.1B

ServiceNow Incident Management

NTT Data Group

Japan flag
Japan

Custom Software & IT Services

193513

$29.4B

ServiceNow Incident Management

Home Depot

United States flag
United States

Home Improvement & Hardware Retail

470000

$163B

ServiceNow Incident Management

City of New York

United States flag
United States

Local

329393

$112.4B

ServiceNow Incident Management

Showing 10 of 223 results

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We have data on 223 companies that use ServiceNow Incident Management. Our ServiceNow Incident Management customers list is available for download and comes enriched with vital company specifics, including industry classification, organizational size, geographical location, funding rounds, and revenue figures, among others.

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ServiceNow Incident Management users and customers by country

United States flag
United States
United Kingdom flag
United Kingdom

2.6K Companies

Canada flag
Canada

2.6K Companies

Australia flag
Australia

2.6K Companies

India flag
India

2.6K Companies

Where ServiceNow Incident Management Shows Up Most

ServiceNow Incident Management is used across a wide range of sectors:

Business Services

Custom Software & IT Services

Manufacturing

Finance

Education

From lean startups to global enterprises, ServiceNow Incident Management’s footprint is wide, and that means opportunity.

sectors

How It Works

It’s everything you wish outbound was—automated, precise, and scalable.

  • Landbase finds and qualifies your ideal prospect data automatically
  • Landbase deploys specialized AI agents to generate and run high-converting campaigns
  • Landbase executes across all channels, handling all the technical complexity behind the scenes.
  • Your pipeline fills up. You get to focus on strategy, not busywork.

Trusted by High-Performing GTM Teams

Join the teams using Landbase to:

  • Eliminate manual prospecting
  • Fill pipeline faster
  • Win against competitors
  • Built for SDRs, AEs, RevOps, and GTM Leaders
  • Powered by AI. Delivered with Speed

This data is updated on August 17, 2025

ServiceNow Incident Management is a comprehensive solution designed for IT service management. It facilitates the efficient handling of service disruptions and the restoration of normal service operations.

As of 2025, there are 223 verified companies using ServiceNow Incident Management.

The United States uses ServiceNow Incident Management more than any other country, followed by the United Kingdom, Canada, Australia, and India.

Business Services is the industry that uses ServiceNow Incident Management the most, followed by Custom Software & IT Services, Manufacturing, Finance, and Education.

Yes, a list of ServiceNow Incident Management customers is available for download. It includes company specifics such as industry, size, location, funding, and revenue.