Companies using Genesys Cloud CX by Genesys Cloud Services, Inc. in 2025
As of 2025, 207 verified companies use Genesys Cloud CX – across industries, company sizes, and geographies. This is real, verified data. Whether you’re looking to analyze the market, build a target list, or get a sales edge – this is your starting point.
What is Genesys Cloud CX by Genesys Cloud Services, Inc.?
Genesys Cloud CX by Genesys, is a comprehensive cloud-based contact center platform designed to unify customer and employee experiences. It offers a suite of tools including omnichannel routing, workforce engagement management, and analytics, all within a single interface. It is primarily used by customer service, sales, and marketing departments across various industries looking to enhance customer interactions and improve operational efficiency.
Last updated date
August 17, 2025
Number of Companies using
207
The majority are based in the
United States
Most common industry?
Business Services
Genesys Cloud CX’s sample user list in 2025
Company Name
Country
Industry
Employees
Revenue
Product
Target
United States
United States
Department Stores, Shopping Centers & Superstores
440000
$106.6B
Genesys Cloud CX
InterContinental Hotels Group
United Kingdom
United Kingdom
Lodging & Resorts
375000
$4.9B
Genesys Cloud CX
Thermo Fisher Scientific
United States
United States
Chemicals & Related Products
125000
$42.9B
Genesys Cloud CX
The Walt Disney Co
United States
United States
Holding Companies & Conglomerates
173250
$89.2B
Genesys Cloud CX
We have data on 207 companies that use Genesys Cloud CX. Our Genesys Cloud CX customers list is available for download and comes enriched with vital company specifics, including industry classification, organizational size, geographical location, funding rounds, and revenue figures, among others.
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Genesys Cloud CX users and customers by country
United States
United Kingdom
2.6K Companies
Canada
2.6K Companies
Germany
2.6K Companies
Australia
2.6K Companies
Where Genesys Cloud CX Shows Up Most
Genesys Cloud CX is used across a wide range of sectors:
Business Services
Custom Software & IT Services
Telecommunications
Software
Telephony & Wireless
From lean startups to global enterprises, Genesys Cloud CX’s footprint is wide, and that means opportunity.
Tech Stack Database
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FAQs
Contact UsHow latest this data is?
This data is updated on August 17, 2025
What is Genesys Cloud CX?
Genesys Cloud CX is a comprehensive cloud-based contact center platform designed to unify customer and employee experiences. It offers a suite of tools including omnichannel routing, workforce engagement management, and analytics, all within a single interface.
How many companies are using Genesys Cloud CX in 2025?
As of 2025, there are 207 verified companies using Genesys Cloud CX.
Which industries are most commonly using Genesys Cloud CX?
Genesys Cloud CX is most commonly used in Business Services, Custom Software & IT Services, and Telecommunications industries.
Which countries have the highest number of companies using Genesys Cloud CX?
The United States, United Kingdom, and Canada have the highest number of companies using Genesys Cloud CX.
What types of companies use Genesys Cloud CX?
Genesys Cloud CX is used by companies across various industries, company sizes, and geographies. Examples include Apple, UnitedHealth Group, and Target.