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Companies using Genesys by Genesys Cloud Services, Inc. in 2025

As of 2025, 5,390 verified companies use Genesys – across industries, company sizes, and geographies. This is real, verified data. Whether you’re looking to analyze the market, build a target list, or get a sales edge – this is your starting point.

https://www.genesys.com

What is Genesys by Genesys Cloud Services, Inc.?

Genesys by Genesys, is a comprehensive platform designed for customer experience and contact center solutions. It’s widely used to streamline operations in areas like customer service, sales, and marketing. It is beneficial for companies in the telecommunications, retail, and financial services industries, and is commonly used by departments such as customer support, sales, and marketing.

Last updated date

August 17, 2025

Number of Companies using

5,390

The majority are based in the

United States

Most common industry?

Manufacturing

Genesys’s sample user list in 2025

Company Name

Country

Industry

Employees

Revenue

Product

Amazon

United States flag
United States

Apparel & Accessories Retail

1556000

$638B

Genesys

Walmart

United States flag
United States

Department Stores, Shopping Centers & Superstores

2100000

$681B

Genesys

Apple

United States flag
United States

Computer Equipment & Peripherals

150000

$395.8B

Genesys

Microsoft

United States flag
United States

Database & File Management Software

228000

$261.8B

Genesys

CVS Health

United States flag
United States

Drug Stores & Pharmacies

219000

$372.8B

Genesys

Samsung

South Korea

Telecommunication Equipment

267860

$203.4B

Genesys

Google

United States flag
United States

Data Collection & Internet Portals

182502

$256.7B

Genesys

Cargill

United States flag
United States

Crops

160000

$160B

Genesys

IBM

United States flag
United States

Custom Software & IT Services

270300

$62.8B

Genesys

PROCTER & GAMBLE

United States flag
United States

Cosmetics, Beauty Supply & Personal Care Products

108000

$83.9B

Genesys

Showing 10 of 5,390 results

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We have data on 5,390 companies that use Genesys. Our Genesys customers list is available for download and comes enriched with vital company specifics, including industry classification, organizational size, geographical location, funding rounds, and revenue figures, among others.

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Genesys users and customers by country

United States flag
United States
United Kingdom flag
United Kingdom

2.6K Companies

Canada flag
Canada

2.6K Companies

France flag
France

2.6K Companies

Germany flag
Germany

2.6K Companies

Where Genesys Shows Up Most

Genesys is used across a wide range of sectors:

Manufacturing

Business Services

Finance

Custom Software & IT Services

Insurance

From lean startups to global enterprises, Genesys’s footprint is wide, and that means opportunity.

sectors

How It Works

It’s everything you wish outbound was—automated, precise, and scalable.

  • Landbase finds and qualifies your ideal prospect data automatically
  • Landbase deploys specialized AI agents to generate and run high-converting campaigns
  • Landbase executes across all channels, handling all the technical complexity behind the scenes.
  • Your pipeline fills up. You get to focus on strategy, not busywork.

Trusted by High-Performing GTM Teams

Join the teams using Landbase to:

  • Eliminate manual prospecting
  • Fill pipeline faster
  • Win against competitors
  • Built for SDRs, AEs, RevOps, and GTM Leaders
  • Powered by AI. Delivered with Speed

This data is updated on August 17, 2025

Genesys is a comprehensive platform designed for customer experience and contact center solutions, streamlining operations in customer service, sales, and marketing.

As of 2025, there are 5,390 verified companies using Genesys.

Genesys is used across various industries, company sizes, and geographies.

The United States has the highest number of companies using Genesys, followed by the United Kingdom, Canada, France, and Germany.

The manufacturing industry has the highest number of companies using Genesys, followed by business services, finance, custom software & IT services, and insurance.