Companies using Genesys by Genesys Cloud Services, Inc. in 2025
As of 2025, 5,390 verified companies use Genesys – across industries, company sizes, and geographies. This is real, verified data. Whether you’re looking to analyze the market, build a target list, or get a sales edge – this is your starting point.
What is Genesys by Genesys Cloud Services, Inc.?
Genesys by Genesys, is a comprehensive platform designed for customer experience and contact center solutions. It’s widely used to streamline operations in areas like customer service, sales, and marketing. It is beneficial for companies in the telecommunications, retail, and financial services industries, and is commonly used by departments such as customer support, sales, and marketing.
Last updated date
Number of Companies using
5,390
The majority are based in the
United States
Most common industry?
Manufacturing
Genesys’s sample user list in 2025
We have data on 5,390 companies that use Genesys. Our Genesys customers list is available for download and comes enriched with vital company specifics, including industry classification, organizational size, geographical location, funding rounds, and revenue figures, among others.
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Genesys users and customers by country
2.6K Companies
2.6K Companies
2.6K Companies
2.6K Companies
Where Genesys Shows Up Most
Genesys is used across a wide range of sectors:
Manufacturing
Business Services
Finance
Custom Software & IT Services
Insurance
From lean startups to global enterprises, Genesys’s footprint is wide, and that means opportunity.

Tech Stack Database
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FAQs
Contact UsHow latest this data is?
This data is updated on August 17, 2025
What is Genesys used for?
Genesys is a comprehensive platform designed for customer experience and contact center solutions, streamlining operations in customer service, sales, and marketing.
How many companies are using Genesys in 2025?
As of 2025, there are 5,390 verified companies using Genesys.
What types of companies use Genesys?
Genesys is used across various industries, company sizes, and geographies.
Which countries have the most companies using Genesys?
The United States has the highest number of companies using Genesys, followed by the United Kingdom, Canada, France, and Germany.
Which industries have the most companies using Genesys?
The manufacturing industry has the highest number of companies using Genesys, followed by business services, finance, custom software & IT services, and insurance.